Customer Testimonials

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Google Nov 21, 2024

Just want to give Nathan Roper & Cortez Lily a huge shout out. I was put in a really stressful spot with my last vehicle and it was going to be very a costly repair for me… I didn’t even think getting a new vehicle would be an option for me because of the condition of my last car…. But they did everything they could and went above and beyond to get me in a new car that is reliable and safe for my family. I am beyond thankful for all their help. Highly recommend Walker BMW/Mercedes.

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Google Nov 19, 2024

I would love to give a huge thank you to Terrence Brown, Patrick Harrison, Cortez Lily, and Julian Berry! The four of you made my fifth experience the most memorable. Within the last four years I have purchased four vehicles from Walker BMW & Mercedes Benz. I was privileged to have Patrick Harrison as my Sales Consultant, who was patient, exceeded my expectations, took time to FINALLY explain the vehicles options with detail and demonstration with my BRAND NEW 2025 7 Series BMW. Which meant a lot considering how vehicles today are continuing to advance technologically. Thank you Patrick for the recommendation ...

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Google Nov 1, 2024

Patrick Harrison was so helpful, he worked very hard to get all our financing information so that when we arrived at the dealership all we had to do was sign and drive! Highly recommend! Best car buying experience I have ever had!!

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Google Oct 29, 2024

My recent car purchase with Walker BMW has been, by far, the best car purchase experience I have ever had. Patrick went above & beyond in every way- from help with building my car online, to getting the build started, to delivering the car. He even came to my home to give me a tutorial on programing the car, and setting up my BMW account. I cannot recommend Walker BMW or Patrick more!! And- my new car is amazing!!! I could not be happier. Thank you Patrick & Walker BMW!!!

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Google Oct 19, 2024

Thank you to Patrick and team for making my car buying experience so special. Patrick was extremely tentative to what was important to me and kept me well informed throughout the process.

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Google Sep 25, 2024

Walker BMW in Alexandria, LA is the place to visit if you are searching for a vehicle. Ask for Patrick whose personality and knowledge is beyond your imagination. Thank you Patrick!

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Google Sep 20, 2024

Pauline Smith is the friendliest and sweetest person! We always love to see her coming to bring us our parts! Very helpful and always on time!

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Google Sep 20, 2024

We have had great customer service from our delivery driver.

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Google Sep 13, 2024

What a wonderful experience I had buying my new X7 . Patrick Harrison made it so easy . Everyone there made me feel like a queen unveiling my new car .

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Google Aug 26, 2024

On 8/23 we were traveling from TN to TX when we got a flat tire in a rural area in Louisiana. I called BMW roadside assistance a few minutes before 12pm. We were given an approximate wait time of 90 minutes. I received text messages/calls stating they were unable to find a driver and apologies for the delay. This went on for about 4 hours. At around 430pm, I called Walker BMW in Alexandria and was able to speak with Alexandra. She was the only person working in the service department on this day and they were closing at 530pm. I explained ...

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Google Aug 13, 2024

Super friendly service! Great guidance with vehicle needs and suggestive maintenance. Shuttle service was friendly and accommodating! Alexandra (service rep) was very professional and efficient with getting me scheduled and provided real time updates of my service. Car was ready and washed ahead of schedule. Highly recommend for service even if you didn’t purchase from Walker Automotive they will welcome you the same! They are the best for BMW service.

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Google Aug 11, 2024

Great experience with Patrick. Highly recommend.

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Google Aug 1, 2024

Ms. Kayla and Mrs. Sadie were so very professional and knowledgeable about the vehicle my wife bought from them that we were really confident in our purchase of the vehicle and impressed by their ability to provide such customer service. They made the process extremely easy and exciting. Thanks for the thrilling experience of buying from Walker BMW young ladies. I recommend the two you to others wanting to buy a new vehicle in the area!😁💕

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Google Aug 1, 2024

I would like to thank Walker BMW for having such super employees named Kayla and Sadie. They were professional and informative. I enjoyed spending time with them learning about my new IX….. thank you girls💕

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Google Aug 1, 2024

They was very helpful Mr Patrick made sure that I had the perfect car for me, never had service like his before it was top of the line. Drove 2 hours just to get this car and it was definitely worth it. 10/10 service!!

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Google Aug 1, 2024

Wanna say it was an amazing experience today at Walker BMW. Patrick Harrison is one the best salesmen I've ever dealt with. He made this a truly memorable moment for my son's first car buying experience. He went above and beyond and couldn't thank him and his team enough. Cortez was an absolute pleasure to be part of our families experience and so easy to work with during our buying process. Walker BMW and their team are the best. Thank you all again... especially Patrick.

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Google Aug 1, 2024

I went into walker bmw looking for information on get a car and Patrick Harrison the man who was helping me was friendly and helpful with the any information I was looking for and made sure to take care of my every need it was a true pleasure to work with Mr.Harrison through the whole process

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Google Jul 31, 2024

Kayla assisted me and she was incredibly friendly, eager to help, and extremely knowledgeable in her field. Her professionalism and attentiveness are very high key. The dealership boasts a gorgeous inventory with impeccably clean cars, making the browsing and buying experience enjoyable and stress-free. If you're in the market for a new vehicle, I highly encourage you to visit Walker BMW and ask for Kayla. You won't be disappointed!

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Google Jul 31, 2024

Kayla Wiley was so easy to work with. Exceptional personality and a fun spirit.

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Google Jul 31, 2024

Super pleased with the service received from Austin Cooper and the Walker BMW team. I had a few questions about my current vehicle and they went over and above to show me everything I needed to know about my vehicle. Thanks again!

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Google Jul 31, 2024

Patrick Harrison made it so easy to get my BMW! I'm definitely going to be a return customer! Just tell him what you need, and it is done!

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Google Jul 27, 2024

I just wanted to thank Patrick Harrison for his time and patience. We really enjoyed working with him because he was very friendly and very thorough. Love our new BMW! Thank you Walker BMW

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Google Jul 25, 2024

I have purchased my last 3 vehicles from Walker Automotive. Mr Patrick Harrison is by far the best person you will deal with when making a decision to purchase a vehicle. He makes sure you are happy and he will go above and beyond to ensure you are comfortable with your decision. I am a repeat customer and will always call Mr. Patrick when looking for vehicle. I wish all car dealerships handled their customers in such a way! When you find a good one you should stay with them! I will! Thanks Patrick!!

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Google Jul 23, 2024

Couldn't be happier with the level service from Walker. Patrick Harrison made my first BMW purchase a pleasure from start to finish, showing tremendous attention to detail and genuine care. A truly great experience and result.

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Google Jul 20, 2024

Patrick Harrison is the absolute BEST! Super knowledgeable and will bend over backwards to help you— without being pushy. Best. Service. Ever. When I first bought the car, he took a lot of time to show me how all the bells and whistles work. He is still helping me two years later.

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Google Jul 19, 2024

My experience at Walker BMW in Alexandria, LA was 1st Class from their receptionist to the Sales & Finance Team, down to the Manager. I was treated like I was a part of the BMW family the moment I arrived. Kayla Wiley greeted me with an open door as I enter the building and she had the most pleasant and outgoing personality. She was very knowledgeable about the vehicle I was purchasing and she took additional time to explain all of the features of the car as well. Aimee Fontenot (Financial Manage) was a wiz with the paperwork and she ...

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Google Jul 14, 2024

My fiancé and I met with Mr. Patrick yesterday and he more than exceeded our expectations! He was extremely helpful in answering all of our questions and was honest. I was unsure if I wanted a BMW until yesterday, Mr. Patrick definitely sealed the deal for me and I’m very excited to purchase the x5 when the time comes. My fiancé will also be purchasing a bmw and we will definitely be doing business with Mr. Patrick for our big purchase! I would recommend him to any potential customer! Update: We bought my car yesterday and it was an ...

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Google Jul 11, 2024

Patrick help me so much get my first car months of undecided what I want he stuck through it and help me pick out my dream.

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Google Jul 10, 2024

My husband and I have had the great pleasure of working with Patrick with a few purchases. He has made every transaction a smooth process done in a timely manner. I had recently reached out to him about an issue that I would have expected to be costly and time consuming problem but Patrick took over and the matter was resolved within a day. Thanks Patrick for all that you do! And I look forward on continuing our BMW/Mercedes Journey!!

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Google Jul 9, 2024

Mr. Patrick was ABSOLUTELY THE BEST!!! He is very knowledgeable and SUPER kind!!! Very helpful and does everything to make sure you have the best possible experience!!!

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Google Jun 26, 2024

At WALKER BMW PATRICK HARRISON is an exceptional employee He really works with you to get the best deal possible

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Google Jun 25, 2024

Patrick Harrison at Walker BMW made it easy to purchase! Highly recommend!

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Google Jun 23, 2024

We have been delighted to know Patrick Harrison for years now. His professionalism struck us from the very beginning, but his personal warmth, attention to our needs and wants, and continuing friendship are the traits that we admire most. Patrick and Walker BMW have earned our trust and respect. We’ll be back!

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Google Jun 15, 2024

Thank you Patrick Harrison and Walker BMW for helping me track down my desired vehicle. He provided exceptional service and made the process very easy for me!

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Google May 22, 2024

We love our Maya and Bailey!!

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Google May 5, 2024

Would 10 out of 10 recommend this dealership to anyone looking for a new or used vehicle. Patrick, at Walker BMW, took amazing care of us and treated us like family. The process was extremely smooth and quick. Hands down the best experience we’ve ever had with a car dealership.

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Google Apr 25, 2024

The service we received today at Walker was second to none! Patrick was knowledgeable, insightful, and extremely professional. He made a normally tedious process seamless and my wife LOVES her new car. We are customers for life!

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Google Apr 13, 2024

Enjoyed Patrick and my car buying experience with him. He has helped me learn my way around my new vehicle and i appreciate his patience and knowledge.

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Google Apr 11, 2024

Patrick Harrison is the best! He is amazing and made the process really smooth from trading my old vehicle to finding a new one that suited my needs. He was very thorough and knowledgeable. His attention to detail and my satisfaction was unparalleled going above and beyond in every aspect!

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Google Feb 17, 2024

Fantastic buying experience!!! Patrick Harrison made it all happen getting me the car of my dreams. Thank you very much!

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Google Feb 8, 2024

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Google Feb 1, 2024

From start to finish, Patrick was truly the best to work with! I trusted him every step of the way. His kindness, thoroughness, and quick response time made for such a pleasant experience. He truly delivers top notch customer service and goes above and beyond to ensure his customers feel special. I’ve been a BMW owner for 12 years - visiting BMW dealerships across the country - and the staff at Walker BMW are all-around the best. Thank you, Patrick!!

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Google Jan 8, 2024

We worked with salesman, Patrick Harrison and sales manager Robert Bullard and were very pleased with how well we were treated from start to finish on the purchase of our vehicle. We were treated with respect and the whole process was very smooth and quick from start to finish. I have zero regrets about using Walker BMW for my vehicle purchase and intend to do so in the future as well. Thanks Robert, Patrick, and Walker BMW of Alexandria

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Google Dec 6, 2023

Just wanted to let everyone know what great service and professionalism I was able to experience today at Walker BMW. When I met Patrick Harrison less than a month ago I was apprehensive about even test driving these amazing automobiles. Patrick took great care and several hours of his time to really show us what Walker Automotive had to offer. Once we found the X3 we knew it was the car for us and Patrick made everything about the ordering and purchasing process very relaxed and easy. After its arrival he helped me surprise my wife and helped her learn ...

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Google Nov 2, 2023

What a great experience! Our salesman, Patrick Harrison, was the best. Aimee Fontenot in finance was a pleasure also. They made us feel special. Thank you Walker BMW!

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Google Oct 19, 2023

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Google Oct 5, 2023

Always do a great job at getting us parts efficiently and the driver Sam is nice and courteous!

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Google Oct 4, 2023

Very nice, professional and courteous

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Google Sep 8, 2023

Absolute best salesman out there! It was such a pleasure doing business with him! If you are looking for a new vehicle, Mr. Harrison is your guy!

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Google Sep 8, 2023

Patrick is AMAZING! I would never get my car from anyone else! He was so patient walking me through the process of ordering the car. He also kept me informed every step along the way. Patrick is so knowledgeable about everything about the car and took his time explaining everything. He had everything set personally on my car when I got in it. He has an unbelievable attention to detail and listens to to what you want and what makes you happy. There is no other salesman to buy a BMW from than Patrick! I cannot thank him enough! 🥰🥰

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Google Aug 29, 2023

Scheduled an appointment through the BMW website. The staff at Walker BMW did not know about it. The car we were interested in was traded just before we got there. However, Patrick Harrison went out of his way to let us drive a similar car and tell us about it. He was very knowledgeable and patient with us, he even showed us his personal car for reference. Also, he looked up cars for us at other dealerships. Even though we didn't buy a car from Patrick, I am grateful for his time and help. I will definitely call him ...

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Google Aug 26, 2023

Patrick Harrison has made my daughter’s first time car buying experience the best ever! He went above and beyond to make her feel special and get her EXACTLY what she wanted, and he put up with me and all my questions! He has made a customer for life with my daughter. He will make you feel confident with your decision and always answers calls! Patrick really made this a special occasion and Walker is incredibly lucky to have him! You have made some new friends with our family Patrick, thank you so much. Please go visit Patrick Harrison at ...

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Google Aug 20, 2023

We had such a great experience buying our first BMW from Patrick Harrison that I passed along my experience to my sister and she bought her first BMW yesterday! Thank you so much Patrick and others from Walker BMW!

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Google Aug 10, 2023

Great service ! Very professional staff.

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Google Jul 30, 2023

Patrick Harrison and the staff at Walker BMW were wonderful! Patrick listened, answered all our questions, and ordered our beautiful X7M60 💕. They made delivery a breeze culminating in a “reveal” complete with cupcakes! We recommend them 100%!

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Google Jul 25, 2023

Patrick and the team at Walker BMW provided an exceptional buying experience for us! Their professionalism, helpfulness, and attentiveness made the process smooth and enjoyable, like always. If anyone is looking for a great car-buying experience, I highly recommend visiting Patrick at Walker BMW in Alexandria. You won’t be disappointed!

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Google Jun 27, 2023

Patrick Harrison, Mr Robert, and staff of Walker BMW have given me a first class new car buying experience. Patrick made certain that everything went smooth and stress free. I had a great experience with Walker BMW and I absolutely love my new 2024 X7! Thank you to Patrick, Mr Robert and the entire staff for making my new car purchase enjoyable!

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Facebook May 4, 2023

The Client Advisors Are The Best‼️ Remember When Others Won’t Walker Will‼️💯🙌🏾🤞🏾

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Google Mar 13, 2023

Patrick Harrison is the best. He didn't use any of those old, tired, selling tactics that some people try to use. He has extensive knowledge about the brand and explained all of the functions and perks of the car. I love my new BMW X5 and can say that he made the whole process stress free.

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Google Mar 7, 2023

Every thing about this place was awesome on down to the pickup driver love it . Highly recommend you guys come to walker automobile . Thanks again Patrick !!👍🏾☺️

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Google Feb 27, 2023

Excellent service!

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Facebook Feb 25, 2023

I have not purchased a car in 15 years. Mr. Patrick Harrison went above and beyond to help me purchase my new to me car. He explained every step of the process and helped me and put me at ease. See Patrick for your next purchase you WILL NOT regret it.

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Google Feb 11, 2023

Patrick helped me find a car at a reliable price in a market of auto trade-in value that at the moment spared little charity. He was patient, communicative, personable and beyond helpful. He and Walker will certainly be the first ones I turn to when getting another car in the future.

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Google Jan 28, 2023

Best experience ever ! Thanks Patrick Harrison simple as that a great guy

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Facebook Jan 24, 2023

Go see Patrick Harrison at Walker BMW if your looking for the ultimate buying experience to go with your premium vehicle purchase! He truly goes above and beyond to get you the vehicle you want and provide you with amazing customer service during your purchase and after!!

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Google Jan 23, 2023

Patrick Harrison made purchasing my vehicle a seamless and enjoyable experience. He was very knowledgeable and helped me to build the exact car I wanted. Once it arrived, he gave a very informative tutorial and had me on my way in no time.

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Google Jan 21, 2023

If you’re in the market for a BMW Walker BMW is the place to go!! Patrick Harrison made the experience a very memorable one. His service, attention to detail and bubbly personality has definitely solidified us as returning customers.

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Google Jan 20, 2023

Top rate service!! Patrick led us through every single step of the way- and still takes excellent care of us now that we already have our vehicle. Highly recommend!

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Google Jan 19, 2023

Great buy at Walker BMW/Mercedes! All thanks to Patrick Harrison. Top shelf guy, answers all questions and streamlines the process! Highly recommend asking for Patrick if you stop by.

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Google Jan 16, 2023

My experience at Walker BMW of Alexandria, La was quite Awesome! My husband and I had gone to several dealerships in state and out of state looking for me a vehicle. I saw one online I liked, so we drove to Alexandria to look at it. I wasn't satisfied with the interior color, so we decided to build my 2023 BMW X3 online. Patrick Harrison was so knowledgeable, friendly and very patient that we knew we wanted to purchase my vehicle from him. He is a very personable person that's what struck me the most. We ordered the car ...

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Google Jan 12, 2023

Awesome service & smooth transaction. I recommend Patrick Harrison if you're looking for a great deal. He knows his stuff. I was treated like royalty with gifts, & memorable video of the transaction.

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Google Dec 27, 2022

What an absolutely joy of a car; 2023 BMW X5 xDrive 45e, plug-in hybrid. Such a special experience getting this awesome vehicle, thanks so much to Patrick Harrison and Walker BMW. Merry Christmas!!

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Google Dec 3, 2022

Great experience. The salesman Patrick was extremely helpful. Spent time with me after purchasing the car to set it up and know all the features.

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Google Nov 23, 2022

Patrick Harrison is by far the best when it comes to providing an excellent vehicle purchasing experience! My First BMW purchase is definitely one to remember thanks to Patrick and the wonderful Team at Walker BMW. Patrick Harrison was very knowledgeable, he gives you his full and undivided attention, and most importantly he’s patient! I couldn’t have asked for a better experience while purchasing a vehicle! One thing that i want to highlight about Patrick Harrison is, his job did not stop after the transaction! I went back for a one-on-one session to help me learn the vehicle ...

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Google Nov 15, 2022

Patrick Harrison and his team went above and beyond to make sure I had the car of my dreams (for the 2nd time). Mr. Harrison’s professionalism and his overall willingness to help exceeded my expectations. The staff at Walker BMW are extremely accommodating and very personable. When deciding on your next vehicle I highly recommend Walker BMW! Ask for Patrick Harrison.

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Google Nov 15, 2022

Patrick Harrison was very knowledgeable and created the best in class purchasing experience. I really enjoyed the time Patrick spent with my Wife and I. He answered all of our questions and took the extra time to make sure all of the configurations were set up on the vehicle. Thank You!

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Google Nov 1, 2022

Awsome interaction, friendly staff.

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Google Oct 24, 2022

Patrick Harrison is a very professional and knowledgeable salesperson. He made the process of purchasing my vehicle easy and quick. I was able to order it to my exact specifications. Patrick spent a lot of time teaching me all the ins and outs of my new car. I have purchased several cars from Walker over the years and have always been pleased with their sales and service!

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Google Oct 21, 2022

My bride just purchased a BMW x5 from Walker BMW and the process couldn't have been smoother. Patrick Harrison was knowledgeable, professional, responsive and eager to assist with acquiring the vehicle as ordered. This is her third BMW X5 purchase and by far, was the best delivery experience. Patrick spared no ceremony and took extra time to explain all the new features and set up the services. Patrick has been responsive post sale and is currently assisting in acquiring accessories for the vehicle. If you are in the market for a BMW, I suggest you give Patrick Harrison at ...

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Google Sep 20, 2022

This was the best experience we have ever had buying a vehicle. Patrick Harrison is the go to guy for BMW. I can’t say enough about how smooth this went and how special Patrick and all the people at walker made this experience for us.

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Google Sep 11, 2022

Patrick Harrison with Walker BMW. Just wanted to thank you for our visit and your time today. Patrick gave me new faith in customer service in car sales. He took great time with us and explaining the car amenities. Patrick really does make the process enjoyable to shop for a vehicle.

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Google Sep 8, 2022

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Google Aug 18, 2022

My experience buying my sparkling new BMW was fantastic. Patrick Harrison spearheaded the buying process. He made it quick, easy, and enjoyable. I was truly surprised at how fast my custom car arrived. In no less than four weeks and my BMW was ready to be roll off the lot. 10/10 could not recommend more.

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Google Aug 9, 2022

Patrick Harrison provided the most relaxed experience I have ever had during a vehicle purchase. He made the process stress free, and was very attentive to my needs. I have never had a salesman go above and beyond to make sure the customer gets what they want without feeling any pressure. He ensured I was taken care of, and every detail of my purchase was tailored to my preference. I highly recommend Walker BMW, Patrick Harrison, Robert and the entire team anyone looking to buy a vehicle. They are knowledgeable about their brand, and work very hard for their customers! ...

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Google Jul 28, 2022

Just put my new 530i in his new home. Patrick is the best. Ordered it in May, and got it today. Live in North Bossier now, and will continue to buy from Walker. He made me feel very special and kept me informed from order to delivery. P.S. Loved all the goodies too!!

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Google Jul 22, 2022

Patrick Harrison and the entire sales team at Walker BMW did a fantastic job. All features were explained thoroughly and we felt valued and appreciated as customers. High recommend!

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Facebook Jul 20, 2022

Amazing service all the way around!

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Google Jun 26, 2022

My wife and I had a fabulous experience at Walker BMW. Our salesman, Patrick Harrison exceeded all expectations. He is friendly, very knowledgeable, and takes out time to show you every feature of the vehicle. He and Robert Bullard, the manager made our experience easy. We love our BMS X4 xDrive30i SUV!

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Google Jun 8, 2022

The folks at Walker BMW really know how to make a customer feel special and appreciated. I picked up my new car yesterday and everything was ready and waiting for me to include an unveiling of my new car and some special gifts. Patrick Harrison was my salesman and he has been very attentive and helpful throughout the ownership of my car. I also bought my car there because of the excellent service I received in the past. Kendall and the service department staff are very professional and efficient. I can truly say from present and past experiences that Walker ...

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Google Jun 7, 2022

The wife and I had a very professional and thorough visit to Walker BMW. Patrick Harrison was our advisor and he made our visit comfortable, simply awesome!

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Google Jun 1, 2022

Great experience with Patrick Harrison as salesman! Would highly recommend to anyone looking for a great buying experience!

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Google May 24, 2022

I bought my first ever car with Walker BMW and it was totally a first class experience. I've had Patrick Harrison help me out with the car and he was just amazing, he made sure I'm fully satisfied with the purchase and looked into everything I needed to make the purchase smooth and easy.

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Google May 5, 2022

This is by far one of the easiest car buying experiences Ive had.

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Google May 3, 2022

A++++ Mr. Patrick Harrison is a true gentleman who is beyond knowledgeable and the absolute Best at what he does. My family and I drove 2 hours to see a vehicle but was a little delayed and made it to the dealership after closing. Patrick waited for us without attitude or insult and was a pleasure from start to finish. He located the car we had been looking for explained everything about it and answered every question that he thought we could ever have about it. We couldn't be more thankful for his dedication to helping us.

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Google Apr 20, 2022

I purchased my first BMW with Patrick Harrison's help and will refer anyone in the market for a new vehicle to the Walker Dealership to see Patrick. He was very knowledgeable and made this a very smooth process from beginning to end. My car was delivered sooner than expected!! So glad we chose Walker BMW and got the chance to work with Patrick!

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Google Apr 5, 2022

Patrick Harrison did a great job! Super service!

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Google Mar 30, 2022

Mr Harrison is the man 🔥 😎 Thank u for ur help with my first car I Will go back when i need a new car

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Google Feb 23, 2022

First, we want to say we love our SUV! We had Patrick Harrison help us out and he was amazing. He is hands down the BEST sales man we ever had. The process of purchasing our SUV was so quick and easy. Patrick went above and behind for us. He is very knowledgeable with the vehicles that he sells. He took the time and went over our SUV with us so we could be familiar with it. We never had a salesman do that for us when we purchased vehicles before. The whole experience at Walker BMW was amazing! Thank ...

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Google Feb 17, 2022

Where do I even begin? Being in customer service I have high expectations when it comes to the customer experience. Patrick Harrison delivered that white glove experience that is so hard to find in todays world. You can tell he loves his job and even more the customers he helps. No doubt about it I will continue shopping with Walker BMW and Patrick Harrison.

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Google Feb 11, 2022

Great experience dealing with Patrick Harrison on a BMW, never felt pressured and he was always eager to answer any of our questions , enjoyed the test drive and learning all the great features, we are so excited about our X7 and would highly recommend Patrick


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